Revocation
You have the right to cancel this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.
In order to exercise your right of withdrawal, you must inform us (C&L INT GmbH, Gewerbepark Brand 82, 52078 Aachen, service@glasslock-shop.com, telephone: +49(0)241-510023-30) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You may use the enclosed model withdrawal form for this purpose, which is, however, not mandatory.
To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the revocation
If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You shall bear the direct costs of returning the goods.
You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
GENERAL TERMS AND CONDITIONS
§ 1 Scope of application, customer information
The following General Terms and Conditions (GTC) govern the contractual relationship between C&L INT GmbH Glasslock Shop and consumers who purchase goods through our store. The contract language is German.
§ 2 Conclusion of contract
(1) The offers on the Internet represent a non-binding invitation to you to purchase goods.
(2) You can add one or more products to the shopping cart. In the course of the ordering process you enter your data and wishes regarding payment method, delivery modalities, etc.. Only by clicking the order button you make a binding offer to conclude a purchase contract.
(3) With the confirmation of receipt sent immediately by e-mail, acceptance of the offer is also declared at the same time and the purchase contract is thus concluded.
§ 3 Customer information: Storage of your order data
Your order with details of the concluded contract (e.g. type of product, price etc.) will be stored by us. We will send you the GTC, but you can also access the GTC via our website at any time after conclusion of the contract. As a registered customer, you can access your past orders via the customer login area (My Account).
§ 4 Customer information: Correction notice
You can correct your entries at any time before submitting the order by pressing the delete button. We will inform you about further correction options on the way through the ordering process. You can also exit the ordering process completely at any time by closing the browser window.
§ 5 Warranty
Statutory liability rights for defects exist for our goods.
§ 6 Limitation of liability
We exclude liability for slightly negligent breaches of duty insofar as these do not relate to material contractual obligations, damage arising from injury to life, limb or health, guarantees or claims under the Product Liability Act (ProdHaftG). The same applies to breaches of duty by our vicarious agents and our legal representatives. Essential contractual obligations include in particular the obligation to hand over the item to you and to provide you with ownership of it. Furthermore, we must provide you with the item free of material defects and defects of title.